The Home Affairs Department (HAD) mainly connects communities and coordinates district-level services. While it doesn’t directly provide professional caregiving services like the Social Welfare Department, it supports caregivers among communities in a practical way.
Their services mainly focuses on:
- Referring families to elderly centres, family service centres, or NGOs
- Providing urgent community help during crises (e.g. pandemics, severe weather)
- Hosting district talks, volunteer home visits, and neighbour support programmes to reduce isolation risks
- Coordinating the new Care Teams, which check in on vulnerable residents and offer basic help
In short, the HAD serves as a community bridge, helping caregivers access local support networks more easily.
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